• All costs provided exclude VAT where applicable and are valid for 30 days from the date of quotation.
  • The costs provided when quoting are guide prices based upon what we anticipate the creative, time and production requirements to be. This is based on previous experience and on typical processes, plus Client cooperation in provision of content, meeting deadlines and approval. Within reason, additional charges may be payable if there are significant variations to this, although the Client would be made aware of this in advance. Changes are unlikely to deviate from those quoted unless requirements and the brief change significantly.
  • No creative or development work will commence until The Creative Alchemist has received approval of the proposal document via email or a returned signed copy of the proposal.
  • Upon confirmation, unless otherwise agreed in writing, a minimum deposit of 50% of the agreed costs will be invoiced to the Client. The remainder of the costs will be invoiced upon completion of the project. In the event of additional third party supplier costs being incurred on behalf of the Client, The Creative Alchemist will invoice the Client directly and confirm orders upon full payment of the costs.
  • If disbursement charges are incurred in relation to projects undertaken (in-house colour printing, postage, travel etc) then they will be subsequently recharged back to the Client.
  • All invoices are due within 15 days of the invoice date.
  • The Client agrees to alert the agency in writing to any defects or problems in relation to work and services provided, within 15 days of the final invoice date. The agency will not be liable for any claims made after this period.
  • Proofs of all work will be submitted for Client’s approval. Whilst all efforts will be made by The Creative Alchemist to ensure the accuracy of work, no liability can be accepted for errors not highlighted by the client prior to written approval for publication or print.
  • The Creative Alchemist reserves the right to commission freelance support or outsource any job if it is felt it is in the best interests of the Client. Any outsourced job remains the property/ responsibility of the company and such services are deemed to be carried out ‘indirectly’ by The Creative Alchemist.
  • The Creative Alchemist will not at any time or in any manner, either directly or indirectly, use for our personal benefit or divulge, disclose or communicate in any manner any information that is proprietary to the Client. We will act reasonably to protect such information and treat it as strictly confidential.
  • All designs and artwork (whether in digital or printed format) remain the intellectual property of The Creative Alchemist. Full copyright and ownership of commissioned work will remain with The Creative Alchemist until full payment has been received. At such point, files and ownership can be transferred to the Client, and this will incur an administration fee. All unused or rejected designs, concept options, files, images or documents developed throughout the process will remain under the ownership and copyright of The Creative Alchemist for non-exclusive future use.
  • The Creative Alchemist reserves the right to reference work undertaken for clients for marketing and promotional purposes unless otherwise (in exceptional circumstances) prearranged with the Client.
  • The Client agrees to indemnify The Creative Alchemist and keep the agency indemnified and hold the agency harmless from and against any claims, actions, proceedings, losses, liabilities, damages, costs, or expenses suffered or incurred in relation to work or services provided. The agency is not liable for any loss that may occur before, during or after the development of projects undertaken. The agency will not be held responsible for any delays, errors or losses arising from any third party.
  • Should the Client wish to cancel the agreement, 30 days written notification must be provided to The Creative Alchemist. All costs incurred will be invoiced and copyright on all designs and artwork will remain the property of The Creative Alchemist.
  • The content of this document remains at all time the Intellectual Property right of The Creative Alchemist. No authorised user other than The Creative Alchemist is permitted to use, take or incorporate any of the ideas detailed within the document without prior permission from The Creative Alchemist. To do so without advance permission would be an infringement of copyright, which is illegal by law. The content of this document is not for disclosure to third parties. It contains information and pricing which is commercially sensitive in nature and it has been produced for the sole consideration of this proposal.
  • Acceptance of this proposal will indicate an agreement to abide by the Terms and Conditions as set out in this document.